Your order will be shipped within 3 working days. We make every effort to get you the items we list from multiple sources. Unfortunately sometime there are shortages. In the event there is a back-ordered item, we may opt to cancel the order if we can not accurately determine a restock date. You will be notified within 48 hours if there is a stock problem.

Return Policy

Only Brand new items in pristine condition are shipped to you. In the event the product you received is not up to these quality standards we will make every effort to get you one that is, provided you contact us within 3 days of the receipt of the item and it is in it's original condition.

All returns must be prearranged and the package must have a return authorization number clearly on the front of the package. We will refuse any customer mailed returns without RA numbers.

Loss or Damage Policy

All shipments are insured. All claims for damage must be filed within 10 days of receipt of the order. You must inspect your shipment right away and let us know if there is a problem.

We have no control over the transport companies and things do get lost. The process can take a month or more to determine that it is actually lost and not just sitting out of the way in a terminal somewhere. In the event of a loss everything humanly possible will be done to speed up the process to resolution, but it is not a quick process.